24 hours, every day
Phone is fastest, especially for anything departing in the next twenty-four hours. Email and the booking form are fine for everything else.
Reaching us
Answered around the clock. Use this for same-day and next-morning bookings, for anything with a tight connection, and if you are standing in an arrivals hall wondering where the car is.
Good for group bookings, corporate accounts, cruise itineraries and anything where you want the quote in writing before you commit. We reply the same day.
Takes about two minutes and nothing is charged. Best for trips more than a couple of days out, when you would rather not talk to anyone at eleven at night.
Before you call
Having these ready turns a five-minute call into a one-minute one.
The pickup address, including the nearest cross street if you are on a rural block or a new estate — parts of Lithgow, Wallerawang and the newer mountain streets are not always where navigation data thinks they are. The date and the flight number, or the ship and the terminal for a cruise. How many passengers, and the ages of any children so the right restraint is fitted. Roughly how much luggage, because that decides the vehicle more often than the headcount does.
If your driveway is long, unsealed, steep or unlit, say so. It is not a problem and it does not change the fare, but it does change where the driver stops and how much time we allow — and in winter, whether we allow for frost on the descent.
Worth a look first: our booking and travel conditions set out cancellation, waiting time and payment in plain language, and the privacy policy explains what we do with the details you give us (short version: your address goes to your driver and nobody else).
All 65 suburbs across Lithgow, the western Blue Mountains and the upper mountains — the full list is here. We are a service-area business rather than a shopfront, so there is no office to visit; the vehicle comes to you.
Tell us the suburb and the flight. We quote in a minute and hold nothing on your card.
These are our own transfers — the van at the Sydney Airport kerb, a full boot of the group’s suitcases, and customers dropped right at their cruise ship.
LithgowAirport Shuttle
Private, fixed-fare airport and cruise transfers from 65 suburbs across Lithgow, the western Blue Mountains and the upper mountains. Western Sydney Airport is the closer airport from every one of them — and sixty dollars cheaper. No surge, no late-night loading; paid in advance to lock in your vehicle.
Sister services run by the same local team.