Sydney Airport transfers from $249 · WSI $60 cheaper · 65 suburbs · 24/7 Sydney Airport from $249 · WSI $60 less

Booking and travel conditions

Terms and Conditions

The conditions that apply to every booking. Written to be read rather than skipped — the parts that cost money are clauses 4, 5 and 8.

Questions?
0494 915 995
or email info@lithgowairportshuttle.com.au

Last updated September 2026

Booking and travel conditions

1. What a booking is

A booking is confirmed when we send you a written quote with a pickup time and you accept it. The quoted fare is fixed from that moment and applies to the trip as described. Payment of the quoted fare in advance confirms the booking.

2. What the fare includes

The fare covers the vehicle, the driver, fuel, tolls, GST, airport access fees, luggage, child restraints, and waiting time within the allowances in clause 5. There is no early-morning, late-night, weekend or public-holiday loading. The fare is per vehicle, not per passenger.

3. What changes a fare

Only a change to the trip changes the price: a different pickup or destination, a different date, more passengers than the vehicle we allocated, or an additional stop. Traffic, weather, road closures and flight delays do not change the fare. If you tell us about a change before the day, we requote; if it emerges on the day, the driver will confirm any difference with you before proceeding.

4. Cancellation

Change or cancel more than 24 hours before the pickup time and there is no charge; the fare is refunded in full. Inside 24 hours a cancellation fee applies, because the vehicle and driver have been held for your trip. We will always waive this where the reason is a cancelled flight or a genuine emergency.

5. Waiting time

At a residential or business pickup the driver waits 10 minutes at no charge. At Sydney Airport we wait up to 1 hour after touchdown at T1 and up to 40 minutes at T2 and T3, measured from actual landing time rather than scheduled time. Beyond those allowances, waiting may be charged; the driver will tell you before any charge accrues.

6. Flight and ship tracking

For inbound trips we track your flight or your ship's berthing and adjust the pickup automatically. You must give us the correct flight or voyage number at the time of booking. If you do not, we cannot track the arrival and the waiting allowances in clause 5 run from the scheduled time instead.

7. Passengers, luggage and restraints

Vehicles are booked to a stated passenger count and we cannot legally carry more people than there are seatbelts. Luggage is included in the fare but must fit safely in the vehicle allocated, which is why we ask what you are bringing. Child restraints are provided free where the ages are supplied at the time of booking. Assistance animals travel at no charge and require no notice.

8. Payment

Payment is due in advance to confirm the booking, by card or PayID, or cash by arrangement. There is no card surcharge. Approved corporate accounts are invoiced monthly on 14-day terms. Tax invoices are issued on request.

9. Delays and things outside our control

We build traffic buffers into every pickup time and we plan around known constraints on each route. We cannot however guarantee arrival by a particular time where the cause is outside our control — accidents, road closures, extreme weather, or a road that has become unsafe. Where a trip cannot be completed for such a reason, you pay only for the distance actually travelled.

10. Unsealed and restricted access

Several localities we serve are reached by unsealed road. Where access is unsealed, steep or subject to weather, we will confirm the road condition before the day and may propose an alternative pickup point. A driver may decline to enter a road they reasonably judge unsafe for the vehicle; we will always offer the nearest workable alternative rather than simply cancelling.

11. Conduct

Smoking and vaping are not permitted in any vehicle. Drivers may decline to carry a passenger whose behaviour puts the safety of the vehicle or its occupants at risk, and may end a trip already underway on the same grounds. Damage or soiling caused by a passenger may be charged at cost.

12. Accreditation and insurance

We operate as an accredited booking service under the Point to Point Transport (Taxis and Hire Vehicles) Act 2016 (NSW). Vehicles are commercially registered and insured for the carriage of passengers for hire and reward, and drivers hold current NSW driver authorisations.

13. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

14. Governing law

These terms are governed by the law of New South Wales.

Lithgow Airport Shuttle · ABN 51 939 227 384 · NSW Point to Point accredited booking service BSP-439561. Questions about these terms? info@lithgowairportshuttle.com.au · 0494 915 995

Get your fixed fare

Tell us the suburb and the flight. We quote in a minute and hold nothing on your card.

Call 0494 915 995
Get your fixed fare →
On the road with us

Real runs, real luggage.

These are our own transfers — the van at the Sydney Airport kerb, a full boot of the group’s suitcases, and customers dropped right at their cruise ship.

Our van at the Sydney Airport kerb with a full load of luggage Customers dropped right at their cruise ship terminal A full boot of the group’s suitcases packed for the airport Inside the van — panoramic sunroof and room to stretch out Hard cases packed neatly into the rear — nothing left behind Clean, comfortable seating for the whole group
LithgowAirport Shuttle

Private, fixed-fare airport and cruise transfers from 65 suburbs across Lithgow, the western Blue Mountains and the upper mountains. Western Sydney Airport is the closer airport from every one of them — and sixty dollars cheaper. No surge, no late-night loading; paid in advance to lock in your vehicle.

0494 915 995

info@lithgowairportshuttle.com.au

Answered 24 hours a day, every day of the year.

NSW Point to PointAccredited booking service
No. BSP-439561
BusinessLithgow Airport Shuttle
ABN 51 939 227 384

Nearby regions

Sister services run by the same local team.

Popular suburbs

See all 65 fares →
© 2026 Lithgow Airport Shuttle. Fares reviewed September 2026.