How we handle your information
Short version: we collect what is needed to drive you somewhere and bill you for it, we never store card numbers, and your address goes to your driver and nobody else.
Last updated September 2026
We collect only what is needed to drive you somewhere and to bill you for it. In practice that is your name, your mobile number, your email address, the pickup address, the destination, the travel date, the flight or ship number, the number of passengers, the ages of any children travelling in a restraint, and anything you choose to tell us about luggage or access.
The flight number is used to track your arrival so the pickup can be adjusted. The children's ages are used to fit the correct restraint. The pickup address is given to your driver and to nobody else.
We do not store card numbers at any point — payment is taken in advance by card or PayID, or cash by arrangement. We do not track your location outside the trip you have booked. We do not buy personal information from third parties.
Your booking details are shared with the driver assigned to your trip and with nobody else. We do not sell, rent or trade personal information. We disclose information outside the business only where the law requires it, or where it is necessary to establish or defend a legal claim.
Booking records are kept for seven years to meet Australian tax and business record-keeping requirements. Marketing contact details, if you have opted in, are kept until you unsubscribe.
We do not add you to a mailing list because you booked a transfer. If you opt in, every message carries an unsubscribe link and we act on it immediately.
This site uses cookies for basic functionality and anonymous traffic analytics. You can block or delete cookies in your browser; the site works without them. Embedded Google Maps panels on the suburb pages are loaded from Google and are subject to Google's own privacy terms.
You can ask us what we hold about you, ask for it to be corrected, or ask for it to be deleted where we are not legally required to keep it. Email info@lithgowairportshuttle.com.au or call 0494 915 995 and we will respond within thirty days.
If you believe we have mishandled your information, contact us first — most issues are resolved quickly. If you are not satisfied with our response you can refer the matter to the Office of the Australian Information Commissioner at oaic.gov.au.
Lithgow Airport Shuttle · ABN 51 939 227 384 · NSW Point to Point accredited booking service BSP-439561 · info@lithgowairportshuttle.com.au · 0494 915 995
Tell us the suburb and the flight. We quote in a minute and hold nothing on your card.
These are our own transfers — the van at the Sydney Airport kerb, a full boot of the group’s suitcases, and customers dropped right at their cruise ship.
LithgowAirport Shuttle
Private, fixed-fare airport and cruise transfers from 65 suburbs across Lithgow, the western Blue Mountains and the upper mountains. Western Sydney Airport is the closer airport from every one of them — and sixty dollars cheaper. No surge, no late-night loading; paid in advance to lock in your vehicle.
Sister services run by the same local team.